If you cancel or reschedule less that 12 hours before your appointment, you will be charged a fee equal to 50% of services scheduled. Our cancellation policy does apply to SAME DAY bookings. We value our clients: If you rescheduled your cancelled appointment same day (if available) you may apply your cancellation fee to your new appointment.
If you completely miss your appointment without any notice you will be charged a fee equal to 100% of services scheduled. Groupon holders forfeit 100% of their groupon. Packages holders will have a service taken away.
A credit card will be required to hold your appointment if your appointment is equal to or exceeding 45 minutes. This includes appointments booked for multiple people by a single individual.